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Global Training by Silvalea - Transfer Product Application

 

Silvalea have offered product application training, assessment support and sling application awareness programmes to our customers, since the company’s inception in 1993

In 2011 Silvalea invested in a dedicated, purpose built training suite, complete with transfer equipment, including, ceiling and mobile hoists, rehabilitation equipment, patient bed, chairs and a wardrobe of over 200 slings. Our training suite has been fitted with a multi-location ‘live’ web based HD streaming facility. This allows us to offer e-assessments and training where you can talk directly to our training experts whilst viewing the products demonstrated in real-time.

Contract/Tender and Residential customer product training and support

Based on your product selection we can provide your staff, OTs and caregivers with specific product training on correct application concentrating on fixings, sling positions and product maintenance, cleaning and storage. These are product information based sessions designed to assist with transfer product understanding. These training sessions should never be used instead of receiving M&H training and neither should they be used as the basis for product assessment for a specific client.

We offer e-assessments via live streaming to assist OTs with patient assessments and to help with appropriate product selection.

Business to Business customer product training and support

We can provide a range of bespoke product focused training programmes for our business to business customers built around your current selected sling programme and to make sure that you are fully supported at all times we offer this service using our live and interactive web based HD streaming service minimising training costs and staff absences. We can stream directly to PC, Laptop and Tablet so your team can login from different locations.

Providing product training to our customer’s staff, sales and customer service team helps build product knowledge, which will result in increased confidence, helping to form stronger customer relationships and lead to increased sales.

Industry community, OTs and trainee nursing support

Silvalea provide a regular calendar of training programmes which are transfer product focused to help support our industry community of OTs, Physios and trainee nursing staff and homecare caregivers.

Whilst we DO NOT offer M&H training our trainers have under gone M&H training. Our training sessions have been designed specifically to look at the correct application of our transfer products and accessories. These are information product based sessions designed to assist with transfer product understanding. 

These training sessions should never be used instead of receiving M&H training and neither should they be used as the basis for product assessment for a specific client.

Live e-assessments

We offer e-assessments via live streaming to assist OTs with patient assessments and to help with appropriate product selection. If you require help with a specific complex end user scenario we can talk you through product recommendations and bespoke options.

For further information on our training services and to find out if you qualify for FREE support training please contact:

amanda@silvalea.com